We understand that circumstances come up occasionally that will make it difficult to keep appointments. With that in mind, we are happy to accept cancellations or postponements 48 hours in advance without a financial penalty of any kind. However, we reserve the right to charge a $50 fee for cancellations made less than 48 hours before the appointment, and to charge for the full anticipated amount of a visit if you do not come or call to cancel. Cancellations due to circumstances beyond your control (family emergencies, inclement weather, etc.) will be handled on a case-by-case basis.
Due to high consultation demand and the limited availability of appointments,CHWC reserve the right to charge a 100% penalty for any or all individuals who fail to appear for their appointment without a prior cancellation notice. If you fail to show and/or do not call, you will be charged the full service fee. However, a $50 "No Show" fee will be applied if appointment can be filled by a client who requested to be on our "cancellation fill-in" list. A client who performs two No Shows within 2 years will be terminated from Celestial Healing Wellness Center and will no longer be allowed to receive our services. Please do not schedule an appointment unless you are 100% confident that you can attend it.