Return and Refund Policy

 

RETURN POLICY INFORMATION

We want to do everything possible to make your return process smooth and easy. Our guarantee to you is that if you wish to return products for any reason you may send them back to us postmarked within 21 days from the invoice date. We will gladly refund your money back from the product returned.

 

RETURN INSTRUCTIONS

All products returned MUST be unopened and untampered with orginal closure seal. Please include a copy of your invoice in the return package, or a note with your name, address, and paypal transcation number. We would appreciate a short explanation (although not necessary) as to the reason for your return. Your feedback helps us to understand the needs and concerns of our valued customers and assists us in developing better products.

Qualifying returns will receive a refund to their credit card or paypal account 6 days after receiving product(s).

 

If you have any additional questions or concerns please contact Bruce at info@celestialhealing.net We do not accept phone calls in reference to any product questions, returns or refunds. Questions, comments and concerns about products must be done though email. If you do not wish to email us concerning your returns simply follow the instructions on this page.

 

POLICY RESTRICTIONS

DISCREPANCIES AND SHORTAGES

If your order is received with any notable shortcomings, please contact Bruce at info@celestialhealing.net immediately.All discrepancies, shortages, broken merchandise and any requests for returns must be made within 21 days of the issued invoice or payment date. Any requests for compensation or remediation will not be accepted after 21 days of the invoice or payment date.

 

 

 

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